The Organizational Development Program Recognize module benchmarks your company’s performance in operational process and customer satisfaction against the best practices of support organizations. The certifications that can result from the Organizational Development Program are the highest form of recognition available in the industry and provide credible and independent acknowledgement that excites employees and executives and impresses customers, prospects and others. Credible recognition of your support organizations allows organizations to defend support prices and margins against increasing price pressures. Customers have demonstrated that they prefer to purchase from organizations that they can count on for excellent support once the sale is made. Achievement in the AFSMI certification programs identified below differentiates your organization from the competition and projects a differentiation that is important to customers.